ph896 Privacy Policy

ph896 collects the following categories of personal information from players and users of the Platform:

1.1 Registration and Identity Information

• Full legal name as it appears on your government-issued identification
• Date of birth (used for age verification — players must be 21 years of age or older)
• Philippine residential address
• Philippine mobile number (used as primary account identifier and for OTP delivery)
• Email address (optional, used for account communications)
• Username and encrypted password

1.2 Know Your Customer (KYC) Verification Documents

• Government-issued photo identification (e.g., PhilSys National ID, Philippine passport, UMID, driver's license, SSS/GSIS ID)
• Proof of residential address (e.g., utility bill, barangay certificate)
• Source of funds documentation where required by PAGCOR regulations or the Anti-Money Laundering Act
• Selfie or liveness verification photograph for identity confirmation

1.3 Financial and Transaction Information

• GCash account details (mobile number linked to GCash wallet)
• Maya, BPI, BDO, Metrobank, or other linked payment account identifiers
• Complete deposit and withdrawal transaction history
• Account wallet balance at all points in time
• Bonus and promotional fund allocation and wagering records

1.4 Gaming Activity Information

• Game titles played, session durations, wager amounts, and outcomes
• Sports betting selections, odds accepted, and settlement results
• Responsible gaming tool usage (deposit limits set, self-exclusion periods)
• Bonus redemption and wagering progress history

1.5 Technical and Device Information

• IP address and approximate geolocation
• Device type, operating system, and browser version
• Session timestamps and navigation paths within the Platform
• Cookies and similar tracking technology data (see Section 7)

ph896 collects personal information through the following means:

• Directly from you — when you register an account, complete KYC verification, make a deposit or withdrawal, contact customer support, or use any feature of the Platform
• Automatically — through cookies, server logs, and analytics tools as you navigate and use the Platform
• From payment providers — GCash, Maya, and partner banks may transmit transaction confirmation data to ph896 when you make deposits or request withdrawals
• From third-party identity verification services — ph896 may use PAGCOR-approved third-party services to assist in KYC document verification and liveness checks
• From regulatory bodies — PAGCOR and the Anti-Money Laundering Council (AMLC) may share information relevant to compliance investigations involving your account

ph896 processes your personal data on the following legal grounds under the Data Privacy Act of 2012:

• Contractual necessity — processing is necessary to provide the Platform services you have registered for, including account management, game access, deposits, withdrawals, and customer support
• Legal obligation — ph896 is required to process certain personal data to comply with PAGCOR licensing requirements, the Anti-Money Laundering Act (Republic Act No. 9160, as amended), and other applicable Philippine laws
• Legitimate interest — ph896 processes certain data to detect and prevent fraud, money laundering, and unauthorized account access, and to improve Platform security and performance
• Consent — where required by the DPA, ph896 will obtain your explicit consent before processing your data for specific purposes, including marketing communications

ph896 uses your personal information for the following purposes:

• Account creation, verification, and management on the Platform
• Processing deposits, withdrawals, and all financial transactions in Philippine Peso
• Verifying your age and identity to comply with the 21+ requirement and PAGCOR regulations
• Detecting and preventing fraud, money laundering, and other prohibited conduct
• Complying with AMLC suspicious transaction reporting obligations
• Providing and personalizing customer support in Filipino English
• Delivering platform notifications, account alerts, and security messages via SMS to your registered Philippine mobile number
• Sending promotional communications where you have opted in (you may opt out at any time)
• Analyzing Platform usage patterns to improve game selection, performance, and user experience
• Administering responsible gaming tools including deposit limits and self-exclusion
• Maintaining complete gambling activity records as required by PAGCOR

ph896 may disclose your personal information to the following categories of recipients where necessary and lawful:

• PAGCOR — as required under ph896's gaming license, PAGCOR may audit player records, transaction histories, and compliance documentation
• Anti-Money Laundering Council (AMLC) — ph896 is a covered person under Republic Act No. 9160 and is required to report covered and suspicious transactions to AMLC
• Payment processors — GCash, Maya, BPI, BDO, Metrobank, and other authorized payment partners receive the minimum personal data necessary to process your financial transactions
• Game providers — JILI, Pragmatic Play, and other certified game suppliers may receive anonymized session data required for game integrity audits
• KYC and identity verification services — PAGCOR-approved third-party verification providers may process your identification documents solely for age and identity verification purposes
• Philippine law enforcement and courts — ph896 will disclose personal data when required by valid legal process, court order, or lawful demand from Philippine government authorities

All third parties with whom ph896 shares personal data are required to process it in compliance with the Data Privacy Act of 2012 and applicable PAGCOR regulations.

ph896 retains your personal data for as long as your account is active and for a minimum of five (5) years following account closure, as required by PAGCOR licensing conditions and Philippine anti-money laundering regulations.

Financial transaction records are retained for a minimum of five (5) years from the date of each transaction in accordance with the Revised Implementing Rules and Regulations of Republic Act No. 9160.

KYC verification documents are retained for five (5) years following account closure or the completion of the most recent transaction, whichever is later.

After the applicable retention period, ph896 will securely destroy or anonymize your personal data in accordance with the DPA's data disposal requirements.

ph896 uses cookies and similar technologies on the Platform for the following purposes:

• Essential cookies — required for basic Platform functionality, including maintaining your login session and security token validation. These cannot be disabled without impairing Platform function.
• Analytics cookies — used to understand aggregate usage patterns, page performance, and error rates on the Platform. Data collected is anonymized and used solely for internal improvement purposes.
• Security cookies — used to detect suspicious login behavior, bot activity, and potential account takeover attempts.

ph896 does not use third-party advertising cookies or cross-site tracking technologies. You may manage cookie preferences through your browser settings. Disabling essential cookies may prevent certain Platform features from functioning correctly.

ph896 implements technical and organizational security measures commensurate with the sensitivity of the personal data it processes. These measures include:

• SSL/TLS encryption for all data transmitted between your device and ph896 servers
• Encryption at rest for sensitive personal data fields including passwords (stored as salted hashes) and payment account identifiers
• Access controls limiting personal data access to ph896 personnel with a legitimate operational need
• Two-factor authentication (2FA) available to all players via Account Settings
• Regular security assessments and penetration testing
• Incident response procedures compliant with the DPA's 72-hour breach notification requirement to the National Privacy Commission (NPC)

Notwithstanding these measures, no data transmission over the internet or electronic storage system is completely secure. ph896 cannot guarantee absolute security of your personal data and encourages you to maintain strong passwords and enable 2FA on your account.

As a data subject under Republic Act No. 10173, you have the following rights with respect to your personal data held by ph896:

• Right to be informed — the right to know how your personal data is collected, processed, and used, as set out in this Policy
• Right of access — the right to request a copy of the personal data ph896 holds about you
• Right to rectification — the right to request correction of inaccurate or incomplete personal data in your ph896 account
• Right to erasure — the right to request deletion of your personal data, subject to ph896's legal retention obligations under PAGCOR and AMLC regulations
• Right to object — the right to object to the processing of your personal data for marketing purposes at any time
• Right to data portability — the right to receive your personal data in a structured, commonly used format
• Right to lodge a complaint — the right to file a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated

To exercise any of the above rights, please contact ph896's Data Protection Officer via the live chat facility at ph896.app. ph896 will respond to verified requests within fifteen (15) business days.

The ph896 Platform is strictly intended for adults aged 21 years and above. ph896 does not knowingly collect or process personal data from individuals under 21 years of age. If ph896 discovers that it has collected personal data from an individual under 21, it will immediately suspend the account, forfeit any associated balances, and delete the personal data in accordance with applicable law.

If you believe that a minor has registered on ph896 and provided personal information, please contact ph896 support via live chat immediately so that the account can be reviewed and closed.

ph896 reserves the right to update this Privacy Policy at any time to reflect changes in Philippine data protection law, PAGCOR regulatory requirements, or ph896's data processing practices. Material changes will be communicated to registered players via SMS to their registered Philippine mobile number or via in-platform notification at least seven (7) days before the change takes effect.

The "Last Updated" date at the top of this Policy reflects the date of the most recent revision. Continued use of the Platform after any update constitutes acceptance of the revised Policy.

ph896 has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with the Data Privacy Act of 2012 and this Privacy Policy. For any privacy-related queries, access requests, rectification requests, or complaints, please contact ph896's DPO through the following channel:

If you are unsatisfied with ph896's response to a privacy concern, you have the right to escalate your complaint to the National Privacy Commission of the Philippines (NPC), the authority responsible for enforcing the Data Privacy Act of 2012.